Meet The Team

Get to know our experienced and knowledgable team members. We have plenty experience gained over many years and we have specialists in plastic and wooden models kits, radio control models and model railways.

Iain - Store Manager

Iain

Store Manager

I oversee the overall running of Wonderland Models including sales, accounts, purchasing, shop displays and customer service. I am also responsible for the Wonderland Models website.

James - Assistant Manager

James

Assistant Manager

I am the assistant manager at Wonderland Models, having previously been in charge of the model railways department for many years. I primarily head up the internet order team dealing with customer service, but my responsibilities see me working in all departments of the shop.

Roderick - Assistant Manager

Roderick

Assistant Manager

As an assistant manager my duties take me to every department.

Michael - Department Manager - Dispatch

Michael

Department Manager - Dispatch

I mainly work in the very busy despatch department, making sure your orders are well packaged and despatched promptly.

Richard - Department Manager - Ecommerce & Tabletop Games

Richard

Department Manager - Ecommerce & Tabletop Games

Within a couple of months at Wonderland Models I took charge of the plastic models department and I have been running it ever since. I am also responsible for creating much of the content for our website.

Paul - Department Manager - Models

Paul

Department Manager - Models

I work primarily in the dispatch department but I’m often found floating around helping in other parts of the shop.

Craig - Department Manager - Diecast & Railways

Craig

Department Manager - Diecast & Railways

I work all around most of the shop picking online orders and floating around helping whoever needs a bit of help.

Douglas - Sales Assistant & Online Order Processor

Douglas

Sales Assistant & Online Order Processor

Mainly responsible for processing orders for our online store.

Martin - Customer Support

Martin

Customer Support

I am the main customer service contact. I deal with the majority of the customer emails and sort out any issues that arise.

Ben - Sales Assistant & Mail Order Processor

Ben

Sales Assistant & Mail Order Processor

A repeat offender - I first started in November of 2017, have returned multiple times since.