Number 1 for choice, service and price!
At Wonderland Models, we take pride in our exceptional customer care and expertise of the products we sell. We are a unique, passionate team of model enthusiasts who are well acquainted with our product range to help you find exactly what you’re looking for with our model knowledge.
We’re one of the UK’s largest specialist stockists of model kits and RC models, and our website has over 15,000 products available to buy online. We’ve strived to make the site as easy as possible to navigate, but if you still can’t find exactly what you need our team are always happy to help.
Our delivery and customer care promise.
We ship every order within 48 hours direct from our Edinburgh store, with next day delivery available on many items in stock. On those rare occasions where this is not possible, our customer care team will always let you know and arrange an alternative plan. All orders can then be tracked online, and our customer care team can help with any questions you have.
What our customers say.
We surveyed visitors to our website; the response was overwhelmingly positive. Over 9 out of 10 visitors rated our site as being superior to alternative online model shops, and 8 out 10 visitors said that they were already - or would be happy to be - repeat customers, solely based on their experience buying through our online site and corresponding with our dedicated customer care team.
Happy to help.
Please don’t hesitate to contact our customer care team if you have any queries about a product or an order, we shall do our very best to help. See our Contact Us page for more details.