Wonderland Models website reviews
Average rating
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Reviewed by Michael Morgan
Why shop elsewhere ?
Wonderland stock a very good selection of plastic kits most of which are available elsewhere , but I always try here first because the service and after sales is excellent . If an item is not available , they immediately let you know and also offer to send a partial order and backorder the item . This is particularly handy when buying a kit plus paints and other support stuff because you can at least plan around what is available so that the usually short wait for the odd item does not stop your modelling . I have never been charged postage for a non available item . There are many advantages to shopping here and I have to thoroughly recommend that you become a regular customer--you won't regret it and if you log in to get updates you can pick up some good bargains . My only regret is that I live too far away to go in and thank them personally .
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Reviewed by Les H.
Satisfaction
I have never been disappointed with the service and goods bought from Wonderland models.
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Reviewed by Mike H.
Very quick dispatch and beautifully packed.
Hi. Thanks for my order received today. :) Very quick dispatch and beautifully packed.
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Reviewed by Stephen williams
Excellent
Brilliant place to shop. Easy web site to navigate. Wholeheartedly recommended.
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Reviewed by Grace G.
Wonderful Wonderland Models
Purchased several Schleich items for my daughters birthday and she is absolutely thrilled with them all. Thank you Wonderland.
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Reviewed by Callum H.
Next Day Delivery
Ordered my models at 11am on Tueday and they were promptly delivered at 2.10pm on Wednesday. First class service from start to finish. Highly recommend.
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Reviewed by Paul S
Excellent service
Prompt delivery after updating on delivery schedule. An excellent service with very reasonable prices. I suspect that I'll be ordering again!
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Reviewed by Jan N.
Very quick delivery to Denmark and a good service
As stated above, very fine service.
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Reviewed by Stephen C.
As usual arrived on time
As usual arrived on time, within 1 hour given slot the next day. Cannot complain about any part of this experience.
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Reviewed by Peter B.
Excellent
A very good model which complements my others. The delivery and packaging was excellent and I can thoroughly recommend this company.
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Reviewed by Alan W.
First time order from Wonderland models
I am extremely pleased with the service from this company! I made my order pm 15/8/17 and it arrived pm 17/8/17 nice and safely packaged!! I would most certainly recommend Wonderland Models and will be ordering from then again -very soon thank you.
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Reviewed by Michael Griggs
Recommended
Used many time and will carry on using them, very pleased with the service
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Reviewed by Sandra Law
Horses and accessories
This is the third time I have ordered from this web site. I have never had any problems. The delivery is efficient, goods - a good quality-packed very well. I would not buy from anywhere else for my grandson. Overall excellent
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Reviewed by John Tattersall
Firm favorite
Great goods, prompt delivery, first class service, and prices!!
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Reviewed by David SYSON-WARWICK
Outstanding Service
Over the last 6 months I have ordered two train set and other items. The service has been brilliant and staff are very helpful . Nothing is too much trouble. So excellent delivery service, brilliant Customer service and good priced products . As another reviewer said "why can't all on line shops be like Wonderland"
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Reviewed by brian Jenkins
Awesome Company
Have to say these guys went above and beyond to make sure everything was sorted for my order! I highly recommend them!
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Reviewed by Derek G.
Visits to shop and Mail Order
Generally service is very good and great value for money. Sometimes items are advertised but often are delayed for a period of time, this maybe because they are not in stock at the time. It would be a good idea to indicate on the advert, particularly with sale items, that there may be a delay in delivery. Otherwise no problems.
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Reviewed by Keith T.
Excellent service
Ordered a Corgi Aviation Archive model on a Saturday, delivered as promised on the following Tuesday, securely packaged. Delighted with the model, especially as it was offered at half price. Am already choosing my next purchase. Keep up the good work.
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Reviewed by Chris Westwell
Service with a smile
My order for North American model animals was dispatched onThursday afternoon from Scotland and arrived at 9.30pm on Friday morning in Yorkshire!!! Personal service from Wonderland toys and efficient delivery by the dispatchers at head office and our great post network.....Thank you !!
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Reviewed by david mckee
wonderful
what a first class service thanks
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Reviewed by Simon keel
10 out of 10
Great service. Wonderland 1st class . will be ordering again . big thank you .
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Reviewed by Richard W.
Delivery from Wonderland was very prompt
Only just received my kit, so not yet started on the build , but the contents are neatly packed in individual bags and, going from the very detailed instructions it looks as though it will be an excellent kit when finished. I should add that delivery from Wonderland was very prompt.
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Reviewed by Keith W.
10/10 all the time.
I ordered a lot of paints and masking tape. Very fast delivery very well packed. Delivered on the day that they said. Very well done to all at Wonderland Models and the DPD delivery staff. This is the second time that I have ordered from the web site and I will use it again. Many many thanks and keep up the good work. 10/10 all the time.
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Reviewed by Dave M.
Already looking to see what the next kit will be.
This is the fourth bike I am building from the Tamiya set. Will be A another nice kit when it is complete. Again with excellent service from Wonderland Models. Already looking to see what the next kit will be.
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Reviewed by Keith I.
Excellent
Good product, good delivery, easy ordering. Excellent.
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Reviewed by Eric Secker
Brilliant service
Ordered a bottle of MicroSet and MicroSol yesterday lunchtime and 'standard' delivery arrived this morning. Considering Wonderland are in Edinburgh and I'm in King's Lynn (look on a map) that's truly amazing. Thanks guys - and you can expect me to return as soon as I've finished my current King Tiger. Brilliant service.
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Reviewed by Brian C.
Superb
Received model within three days of ordering, very surprised as ordered on a bank holiday Sunday received on the Wednesday. Excellent value at half price, large detailed model, will definitely be using wonderland again and recommending to friends 5 star service.
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Reviewed by John H.
I highly recommend them.
Purchased 5 weathering powders and washes by humbrol, the service and delivery from wonderland models was first class, I highly recommend them.
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Reviewed by Dave M.
Next bike already on my wishlist.
Received my order today, will be a great looking bike when completed. well worth the purchase, (keep up the great work lads). Next bike already on my wishlist.
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Reviewed by Alan C.
Would recommend them wholeheartedly.
Always good service. items delivered quickly and if any problems they are quickly dealt with. Would recommend them wholeheartedly.
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Reviewed by J Morgan
Excellent after sales service
I ordered a D9 Live Steam Engine Kit which didn't come with instructions & the contents were loose. I can't fault the after-sales service Wonderland contacted the manufacturer for instructions However as this was a gift I decided to return it Wonderland helped me all the way. Very good company to deal with
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Reviewed by Steve R.
Airfix Kits
All kits received as advertised , well packaged and delivered in very good time . Thank you. Will order again .
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Reviewed by Nigel L.
A very big thank you.
Quality product with superb customer service speed of delivery and the care taken with your customers. A very big thank you.
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Reviewed by Rbert A.
I will be back!!
As I've come to expect you provided excellent service. The delivery was so fast it nearly made me dizzy. Everything was fully protected and well packed. What more praise can I heap on your workforce? I will be back!!
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Reviewed by Dave M.
Excellent
This was my 1st order from this company. Excellent service, very helpful staff and prompt delivery service. Looking for the next model to build.
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Reviewed by Peter H.
Great Sevice
The sales was well handled with prompt responses to queries. The delivery was on time.
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Reviewed by John D.
Very good turnaround time
Very good turnaround time, model was well packaged and arrived without any damage to the box or contents.
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Reviewed by Michael H.
a very good service.
a very good service. the website is easy to follow
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Reviewed by Sue P.
No doubt there will be further requests in the future!
I have bought several items from Wonderland models for my 3 year old grandson. He specifically requested an archaeopteryx and an ankylosaurus last time he was with us. As always I look at Wonderland models first as the have one of the widest ranges at the best prices and the service is excellent. He will love them when he visits us again today. No doubt there will be further requests in the future!
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Reviewed by Tommy C.
Very quick delivery
Very quick delivery , goods in perfect condition , never been disappointed
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Reviewed by Neil M.
Great customer service for Wonderland as ever keep up the good work.
Amazing kit, lots of parts will keep you busy for hours. Looks really great as you build it up haven't quite finished this yet but out of all the 1:24 models I have made this is one of my favourite. I mostly do air kits but am really enjoying the Bus. Excellent value am half tempted to buy another to have a pair of them. Great customer service for Wonderland as ever keep up the good work.
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Reviewed by Mark S.
I'll definitely order from Wonderland Models again.
I can't recommend these guys highly enough, my order was received uber quickly. I'll definitely order from them again.
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Reviewed by Howard L.
great service from Wonderland as usual.
Love working with Tamiya paints. Great for airbrushing. And great service from Wonderland as usual.
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Reviewed by Allen H.
It turned up a week early.
This kit was not expected to be delivered until after 1st March. Pleasantly surprised when it turned up a week early.
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Reviewed by Marc J.
Superb as always
Why can't all on-line shops be like Wonderland Models? Everything flows without a hitch and a speedy delivery service is almost guaranteed. Will I buy from them again? You bet I will.
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Reviewed by Jeff B.
Great model shop
I have purchased from this shop many times always get great service and prices would not go anywhere else for my models.
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Reviewed by William G.
Keep up the good work
First class service for all items , and I have bought quite a number of items in recent months and have never once been disappointed Keep up the good work
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Reviewed by John Burgess
Customer service.
Second to none. Fast, efficient service. Good telephone response. Will use this company again and recommend them to others.
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Reviewed by david clark
Samuria Figures
Although when ordering figures they were out of stock , but after pre ordering & waiting a couple of weeks received today Saturday & worth the wait. cant fault wonderland models for excellent service thanks. Regards Dave
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Reviewed by michael bradley
endeavure life boat
Brilliant choice. Spoilt to death for pick of the crop will shop again on your web site thank you.