Wonderland Models website reviews
Average rating
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Reviewed by Elizabeth Krelle
FANTASTIC CUSTOMER SERVICE
My first purchase, gift Tamiya Model Kit By error I duplicated my order, not a problem it was immediately cancelled as soon as I contacted Wonderland. I placed my order late on Thursday evening, to my delight it was delivered 8am Saturday morning in time for birthday present the next day, came in good packaging order too. I am so impressed with this company and will highly recommend in the future, this may have been my first purchase, it most definitely wont be my last. Thank you for your fantastic service, Very satisfied customer.
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Reviewed by Peter Landers
Modelling
Brilliant shop for your models, the service is second to none. Delivery is surperb. I would recommend them
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Reviewed by KEITH WAILES
model paints
Ordered 12 revel paints , got email to say that some of the items were out of stock and would be ordered in and the whole order would be posted out as soon as items were in stock. I got my complete the very next day. Good service or what. This is what I call first class customer service. I have used Wonderland in the past and I will continue to use when you get service like that . Keep up the good work Many, many thanks to all the staff at Wonderland models
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Reviewed by Tiago Capristano
Very happy
From time to time I order toys for my kids from Wonderland. Because I live abroad, I ask traveling friends to pick up deliveries and bring them to me. Wonderland support makes this possible by helping with labels or delivery dates. This is an amazing company. I hope they have as much fun working there as we do with the toys.
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Reviewed by Graham Hempstead
Excellent
I have had a few orders now,and as always the service is faultless and the items are packed with care... Keep up the good work
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Reviewed by Graham Hempstead
First Order
Very impressed my first order only small, some paints delivered on time and well packed.. Great job will be back to order more ... Keep up the good work.
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Reviewed by DAVID WHITFIELD
Never ever any problems
Always great service from Wonderland Models
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Reviewed by Martin F
Academy AH1Z Sharkmouth
Wanted this kit since it was reviewed ordered on 21 4 19 delivered 24 4 19 wow well packaged. Fantastic item will i order again YOU BET I WILL Well Done All at Wonderland models top class service all round.
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Reviewed by Elisa B.
Thank you so much
My husband has asked me to send an email of thanks to you. We ordered some paint with you on Sunday and it came today. Taking into consideration Easter and bank holidays this is amazing! I have a very happy husband. Thank you so much
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Reviewed by James H
Excellent place to purchase from
I ordered a scania R620 on Wednesday with Express delivery, arrived next day by 11am and was packed very well, big credit to wonderland and the team there, will always by from them as there service is A++++
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Reviewed by James H
Excellent place to purchase from
I ordered a scania R620 on Wednesday with Express delivery, arrived next day by 11am and was packed very well, big credit to wonderland and the team there, will always by from them as there service is A++++
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Reviewed by Stephen L.
excellent service
All items received in perfect condition excellent service this was my first time of using you and I will certainly use you again
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Reviewed by C DICK
EXCELLENT WEBSITE
WEBSITE EASY TO ACCESS AND ORDER. ONLY COMMENT IS VERY DIFFICULT TO MAKE OUT BOXES TO TYPE IN NAME, ADDRESS, ETC. WOULD BE HELPFUL IF PRINT WAS A BIT DARKER.
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Reviewed by Theron Hemsell
First time purchaser
All I can say is, one of the best customer services teams and great online model shops i've ever used. Packaging of the model purchase excellent and although a kit was out of stock I was kept informed all the way through the process. Excellent 5 stars
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Reviewed by Noreen
1st class service
Excellent service. Great product to add to my granddaughter's wild animal collection .Will definitely recommend you to friends and family.
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Reviewed by John peter Townsend
5
Very good service and valuable and excellent quality of goods
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Reviewed by John Fairman
Wish I lived close to your shop!
Excellent service, an amazing range of everything wanted by a 66 yr old reliving his childhood and remembering all those iconic plastic kits. Thanks for the memories, it's great fun.
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Reviewed by Paul Richards
T35
Just received my 1/72 scale T35 well packaged and quick delivery thanks guys will be using you again.
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Reviewed by Manuel Camilleri - Malta
excellent service
Easy to order and quick delivery in 3 days keep it up.
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Reviewed by george
very pleased.
really good service very pleased thank you.
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Reviewed by Davies A.
An assortment of Tamiya paints and Humbrol products
All paints etc ordered on 13 January and received on 15 January. Excellent service, would highly recommend this firm.
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Reviewed by David G.
They have never let me down and supply by return.
I am really impressed with the service and support received which is why Wonderland is one of my go to suppliers. They have never let me down and supply by return.
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Reviewed by William Proctor
Excellent service
This was my first contact with Wonderland Models. Delivered promptly by DPD. Excellent service. Will assuredly be back for more in future.
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Reviewed by Dave W
Great Service
Ordered assortment of different paints on the Monday, all delivered on Wednesday. No fuss, no bother just good service.
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Reviewed by Scott B.
Better range from wonderland models
Great paint great service great price. I used to by my paints on amazon as they were cheapest but they are even cheaper with better range from wonderland models and this is now the first place i look.
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Reviewed by Ann B.
Wonderful Wonderland
We contacted Wonderland toys wanting a specific ‘matching’ model to allow our children to race their vehicles together. The staff were exceptionally helpful, ensuring that the correct frequencies were selected to ensure both cars would work simultaneously & were extremely patient with our novice level questions. Delivery was fast & the package arrived perfectly wrapped & exactly when specified. This is a brilliant starter car, will easily cope off-road, on loose surfaces & yes - it really is capable of working in water - well & truly tested by our 9&5 year olds! Thank you very much.
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Reviewed by Mike M.
Exceptional
I buy spray paint regularly for my modelling and am always very happy with the service you provide.
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Reviewed by Deborah F.
I was thrilled how quickly the order arrived.
I ordered a large number of items from wonderland models. I was thrilled how quickly the order arrived. Within one working day. The quality of all the figures are exceptional. Very pleased and will certainly be using wonderland models for my future orders.
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Reviewed by Stacey F.
Purchased for a Christmas gift
Purchased for a Christmas gift, not yet given but on opening, really impressed with the size and detail of the Dinosaur. Great look and colour also, really happy.
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Reviewed by Sandra B.
Excellent
Excellent service, arrived within a few days of ordering.
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Reviewed by Tanya B.
Thank you for the quick delivery.
Thank you for the quick delivery. We were waiting for Shleich to bring this toy into production. Very pleased!
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Reviewed by Lee W.
Great service
Great service once again from wonderland, arrived next day! and a nice kit too!
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Reviewed by Michael James
Order and service
Very good and quick service always recommend to friends
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Reviewed by Wayne Clemson
great online service
quick and easy to order had no problems, will be using again, thanks guys
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Reviewed by Kenny in Fife
Great service
Recently purchased Carrera DIgital set Passion of Speed, saw it online and called the shop they told me the condition was new but slight marks on box I picked this up last week and it is exactly how described Great service and love the product
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Reviewed by Michael Ayling
Best Service Ever
I placed my order on Sunday and by 11.00 am on Monday my order was with me; complete, securely packaged and at a price that is better than all my local shops and Ebay. Need to be able to give more than 5*. Will use again for all my modelling requirements. Superb Service.
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Reviewed by wayne
excellent
first time ordering, great service quick delivery, will be buying again from your site
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Reviewed by David Hall
Excellent service
Ordered a Le Toy Van Excalibur castle . It arrived well packaged and on time. My grandson will be very pleased with it. Would recommend wonderland models to anyone. Thank you.
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Reviewed by Roland Gumm
Prompt Delivery
I have purchased several items from Wonderland Models and they are always delivered promptly and well packed. Their prices are also very competitive.
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Reviewed by david mckee
wonderful site
love your site orders sent out very fast
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Reviewed by Davie P
First class
Found the site by chance and found price ,ordering , packaging and delivery excellent. Went into store on holiday and staff could'nt have been more helpful. Other companies could learn a lot from this company.
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Reviewed by Alan Thompson
Fantastic Service !
These guys did a fantastic job getting the products right and sending them through on time ! even with a delay they did their best and made it happen!! thanks again wonderland would always recommend.
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Reviewed by Emma
AMAZING SCHLEICH HORSES
love this website it has amazing schleich horses and really cheap
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Reviewed by gary turton
model kits
Received my kit today many thanks to you all great delivery service once again
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Reviewed by JR
COUPLE OF ISSUES
1. Website in itself is fine and easy to use. Previous dealings have been spot including price/delivery etc. 2. Payment details just don't seem to be capable of being reconfigured to show a proper address if one is already shown in the boxes provided and the address search didn't work when I tried to repopulate. Keeping fingers crossed the delivery does arrive here. 3. Card details ask for first and surname but I have found that my bank declined a payment because 'Mr' was not inserted ahead of the first name. The name on the card used must be reproduced exactly or so it would appear. Consequently, an extra box showing 'name on card' used might be helpful to those not familiar with this quirk of modern day banking or who have a bank that is as fussy as my own
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Reviewed by David Evans
Wonderland it truly is!
The wife does not like this company as it receives more attention than her :) I absolutely love this company, what a range of products and what a service!!! Even Santa couldn't do better!
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Reviewed by Frank Ortmann
London Bus Kit by Revell
My wife ordered this kit for me for my birthday. It arrived in perfect condition (Salem, Oregon, USA) via FedEx, very well packaged, no damages. Let the fun begin - I just opened the box.
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Reviewed by Robert V
Great Service
Getting back into model building after many years. Great communication, quick delivery, nothing missing will use again. Highly recommended
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Reviewed by Stephen Rowe
10 Star Service
I'm very please with the service, and very quick delivery, Nearly all things i have ordered, have arrive, All Roman 1/72 scale Soldiers are for my nephew as a birthday gift.
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Reviewed by Glen Rowe
paint order
told u all I would use again & did. exel service, u get exactly what u ordered & delivery is very quick. well done again yes I will be back