Wonderland Models website reviews
Average rating
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Reviewed by Phil F.
Congratulations
May I congratulate all of you on a quite superb order delivery ( albeit only a small one ! )I was so pleased my goods arrived at lunchtime Saturday by your excellent courier DPD and I was able to get cracking in the afternoon on my project. From my initial order on Thursday to my enquiry on the status on Friday followed by delivery on Saturday was truly great , thank you very much indeed , take care.
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Reviewed by Malcolm Farmery
Out of stock
Initially disappointed items were out of stock but email advised they should be available in 7 days. Later email advised larger item had arrived and been despatched and received a few days later. Second item available a week later but Xmas getting close, so it was couriered without further expense and so received in time. Thanks for your excellent service, will recommend.
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Reviewed by Roland Gumm
Superb service
I ordered a Lego Technic model approx 13.00 hrs on Saturday and it was delivered around 400 miles away 26 hours later. Thats what call service.
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Reviewed by David Mather
Excellent service
I want to thank these guys for great service. Especially in theses hard times. Ordered a kit on Sunday, got it today (Wednesday)
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Reviewed by terence allsop
very good
very impressed with the plane i will be ordering again in the near future keep up the good wok lads well done
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Reviewed by David Harwood
Excellent Online Service and Delivery
I have nothing but praise for the service I have received from Wonderland Models. I have purchased a few times and on every occasion they have responded with their usual efficiency and their promptness of delivering the item. They are a super outfit and I will keep using their service in future requirements.
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Reviewed by Kelly C.
Really well done, your customer service has made my day.
Having extremely high customer service expectations, rarely do I post reviews, even more rarely do I email my feedback! I ordered goods from your conpany around mid day yesterday & received them this morning, less than 24 hours later. Not only was the delivery time incredible, but the goods were packaged impeccably, dare I say even better than I can do myself! I just wanted to let you know how exceptional your service is, I've already recommended you to other family members who are more prolific toy purchases than me and shared my thoughts on Twitter too. Really well done, your customer service has made my day.
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Reviewed by Stephen Rix
Excellent Services
Unbelievable service ordered @ 12:26 Sunday delivered 383 miles away by 11:00 Monday. That's what I call good service. Many thanks will be using you again.
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Reviewed by Ronald Gilbody
Wonderful Service
I submitted an order yesterday,Saturday morning 17/10/20 for an aircraft kit and paints.It has arrived this morning Sunday 18/10/20 the following day.Fantastic service and delivery time.Thank you to all at Wonderland and the delivery couriers.
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Reviewed by Sir stuart Tanfield
Carson low. Loader
Thank you all for all my products great service see you again soon Sir stuart
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Reviewed by Bob Gladding
Impressive Service
Only a small order, but Wonderland phoned me immediately to say one item out of stock and suggested a much cheaper alternative. Revised order arrived one working day later. Very impressed by 3 signatures on delivery note from those who picked, processed and packed the order. Superb service.
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Reviewed by Mark Downward
Excellent Service
First time i have ever used Wonderland Models, and it won't be the last. Excellent service all round, very well packed parcel, and very quick delivery. A highly recommended model shop. Many thanks
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Reviewed by Daniel Wilson
Fabulous
Made an online order on Saturday and missed the UNexpected delivery on SUNDAY. Rearranged delivery and couldn't be happier. Fabulous
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Reviewed by John White
Second to none
My first time of using Wonderland Models, I ordered 16 pots of paint on line on Sunday the 5th July standard delivery expecting it to take approx A week to arrive but arrived by post on the 7th July. Again Second to none I will certainly use them in the future and also recommend them to other people that I know
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Reviewed by Paul Oram
Excellent Service
Just wanted to say a big thank you for your excellent service. So pleased with both our orders and very prompt delivery. Hope to visit your shop in person some day soon.
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Reviewed by Ben foster
Cool
I looked at some of the other reviews and they all Said good service so I thought I would give it a try However, when I ordered it it came in 12 day s later!
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Reviewed by Richard b
Brilliant
Great service will shop again
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Reviewed by Leon Helmich
Terrific
Easy to navigate website, quick delivery and excellent communication. Have bought several items over the last few months and even if they are not always the cheapest, I buy from them as they are so reliable and efficient.
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Reviewed by Lee Templeman
Amazing
Absolutely brilliant so helpful and the Delivery was so quick can’t fault them at all 5 stars
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Reviewed by Pete Humphrey
The Best Service ever !
What can I say ? Terrific just doesn't seem to be a big enough word. Fantastic range of products serving all hobbyists, at really good prices and with a first class processing and delivery service. My order was delivered within 2 days, parcelled perfectly. Im new to modelling and now have an a/c @ Wonderland. I WILL be back !
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Reviewed by Steve B
Excellent service
Made several purchases some with multiple items on. Always prompt service and readily available by email to answer my queries. Can’t fault their service and will happily be using again
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Reviewed by Tim R.
Great customer service
Fantastic service from Wonderland models. Everything arrived early and when items were out of stock alternatives were suggested and supplied. This is now my first choice for all future purchases.
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Reviewed by Dave Chisham
returned to modelling
Have just returned to making model kits due to Coronavirus. Had an unmade kit in loft and needed to source paints. Found Wonderland on web. Their site is very clear and easy to use. Delivery was excellent in these difficult times. Well done Wonderland. Thankyou Would certainly use again. May need another kit to do in lockdown.
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Reviewed by David P.
Wonderland models did a great job and it arrived nice and fast.
As per usual for Wonderland models, the item arrived well packaged and looks superb. It was great fun to build. Very easy as standard for Tamiya kits. Wonderland models did a great job and it arrived nice and fast.
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Reviewed by Johnny W.
Thank you for keeping hobbyists going during the lockdown!
I just wanted to say a big thank you. I recently ordered some paints and, given these times and circumstances, I was not expecting them to arrive so quickly and efficiently. Thank you for keeping hobbyists going during the lockdown!
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Reviewed by Rob Collinson
Fantastic!
Wonderful service, great range and super, realistic pricing. Thank you so much. A quality of service it is difficult to find these days. Keep up the great work. Many thanks. Stay safe!
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Reviewed by Rob C.
Wonderful service
Wonderful service, great range and super, realistic pricing. Thank you so much. A quality of service it is difficult to find these days. Keep up the great work. Many thanks. Stay safe!
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Reviewed by Roger G.
Exceptionally clear and detailed website.
Having recently restarting model making after a break of 50 years I was trying to source paints and kits from models I had part started and packed away many years ago. I tried many suppliers before finding Wonderland. They are BRILLIANT ! Exceptionally clear and detailed website. Everything I wanted I found. Instant fully tracked delivery including the P51D that will sit alonside my other WW2 favourites. Just outstanding.
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Reviewed by Keith S.
Impressed
Excellent selection of models of all types. Good delivery service, which was on time and delivered to the correct address. I would thoroughly recommend Wonderland Models. I will be using them again.
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Reviewed by Will B.
eXCELLENT sERVICE
First time buying a controller set for an RC kit car, and have no complaints. Everything came as described, and it was all packaged very nicely. A great service and would highly recommend to any other beginners, thank you!
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Reviewed by Dick A.
Great service
Excellent service especially in the current times the model looks great and I will enjoy building it very much as for packaging it couldn’t have been packed any better “save wrapped in steel” but this is the usual standard for wonderland models thanks
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Reviewed by Peter J.
My car, just smaller. And excellent service!
Placed my order for the TT02D R33GTR online, I swiftly got an email to say said item wasn't available, I replied asking to cancel the order with the thought of reordering when it was in stock. Shortly after I received a call from a very polite Wonderland member of staff to tell me the item had arrived in their recent delivery. Very quick and very good service provided on updates for all of my experience using Wonderland for this order. 1st time ordering and wont be the last, excellent all round. Many thanks.
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Reviewed by Brian H.
Wonderful Service
As ever, Wonderland come up with the goods. I ordered about 10 items and they arrived in 3 days - excellent considering the difficulties caused by Covid-19. I must also congratulate the packing team. Wonderland parcels are always so carefully packed and beautifully wrapped. I wish you could wrap my Christmas presents!
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Reviewed by Paul A.
Top class company
After ordering from emodels and waiting 2 weeks, I ordered more paint from wonderland models, amazing service with quick dispatch and arrived in 4 days. Thanks guys
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Reviewed by Graham R.
Online order during Covid-19 lockdown
Thanks guys. Parcel arrived in double-quick time; I really wasn't expecting to receive it so soon during this lockdown. Beautifully wrapped and protected. Thank you.
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Reviewed by Dave H.
Would recommend Wonderland Toys for future purchases.
Just received 16 colour paints for a project I have started. All the correct colours were dispatched and arrived in good time. Would recommend Wonderland Toys for future purchases.
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Reviewed by Fraser M.
First online order
Excellent delivery service. Quick and stress free. Models were well packed and very secure. Excellent looking tank with a lot to keep me busy. I’ve been going to wonderland for over 35 years and due to the current virus I tried the home delivery option. Well done to all the Wonderland staff for keeping this going. I will definitely be back for a lot more .
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Reviewed by Jane M.
Will now buy all my stuff from here.
Fantastic service, had a small issue with an item not in stock so sorted simular product. Speedy response, speedy delivery in lockdown. Will now buy all my stuff from here.
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Reviewed by Tony T.
Excellent
The right kit and accessories that I ordered and very well packed for delivery. Surprisingly fast delivery time given the present lockdown problems Thanks Wonderland
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Reviewed by Gerard T.
Amazing Service
I ordered a tamiya Nissan skyline starter pack for my son , the price was really good and it was delivered the next day , I received numerous texts during the day and after the parcel had been delivered , will definitely order from here again.
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Reviewed by Jo B.
Would recommend using this company.
Really fast delivery and product arrived well packaged. Would recommend using this company.
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Reviewed by Steve N
BRILLIANT! In these times
Perfect service, first time used, will now be my preferred supplied for modelling sprays.
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Reviewed by Dave F.
Keep up the good work and I hope to visit you again very soon.
I called in at your shop on my last holiday to Edinburgh in November and was very impressed with the extensive stock and the helpfulness of your staff. A proper model/hobby shop! This is just a short note to say thank you for the prompt mail order service that you have provided me with recently, it's greatly appreciated but especially during these difficult times that we're all experiencing at the moment. I've received my latest model from you today and look forward to ordering more from you in the very near future. Smaller retailers such as yourselves (no offence!) deserve support, now more than ever, and I have always found your prices to be competitive and your stock list is very impressive. Keep up the good work and I hope to visit you again very soon.
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Reviewed by Paul harrison
Excellent service
Well pleased with the service from wonderland got my merc truck up and running and looking a purchasing the man artic unit to do now
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Reviewed by Jon Kingham
Excellent
First time I've ordered from wonderland. Excellent service I will be ordering again from them .
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Reviewed by Jon Cross
Wonderland models - you rock!
A big thanks for promptly despatching our order of 'essential' Tamiya cements & masking tapes during the current lockdown. Ordered last thing on Friday afternoon, delivered by DPD on Monday afternoon (i.e. the next working day)......Amazon Prime currently can't match that! Keep up the great service and stay safe.
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Reviewed by Julian Vallance
Great online service
First time buying online from Wonderland Models, really impressed with speed of delivery. Packaging for the large item was excellent. Thank you!
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Reviewed by Mark D.
Thank you all and stay safe.
Just wanted to thank everyone for,yet again,a brilliant service. In these difficult times you are all doing a fantastic job. Quick ,precise delivery. Great model to stop me going nuts.Thank you all and stay safe.
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Reviewed by Wayne Clemson
Excellent
Yet again really excellent service and updates of any problems, thanks guys
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Reviewed by Paul bicker
Service
Once again excellent service ordered Friday arrived today